Q: What is a good board for beginners?
This answer depends on what type of skating you want to do. However, any of our boards are good for a beginner, that’s right. All you need is practice!What board do you think is best for your body type, your skating style, and your skill level? These are questions that you need to ask yourself while browsing through our selection.If this is your first board purchase, we recommend any of the Pintails, Bali Composite, Unknown Composite, or Bellus. If you want something on the mini side, go with the Twenty-Seven or Dead Boards.
Q: What is the difference between the Pigme and the Pug?
The main differences in these boards are their grip systems. The Pigme decks use grip tape, the Pug decks use our patent pending clear grit grip. The decks have different graphic as well.
Q: Do trucks come as a set or pair?
Our trucks come in sets of two. Well, if your board gets ran over at one end, maybe that truck will bend… it’s happened before. If you need to purchase only one truck, give our office a call and we can help you out.
Q: Are there advantages to different shaped boards?
The shapes of a board will ultimately determine the most efficient riding style one can perform. This doesn’t mean that the shape of a board limits the type of skating you can do; it just means that there are certain things that are easier on certain board designs. Would you rather ride down a mountain road going 70 miles per hour on a mini or a longer, larger, wider board?
Q: What if something I want is Out of Stock?
If something you want is out of stock, you can place the order anyhow. The second we stock that certain item, it will be shipped to you right away. Out of Stock items usually return within a couple of weeks.
Q: What is camber and concave?
Camber is another word for arch. The center is higher than the rest of the board providing a spring for a more bouncy ride for pumping or carving.
Concave is another word for dip or curve. The left and right sides are higher than the center. This design adds leverage for your toes and heels while turning.
Q: What are the differences between a mini and a longboard?
There are a couple main differences here people. The first is size… duh.The second are the components used on a complete setup - our minis have our custom mini trucks and our longboards have one of our selected longboard trucks when sold as a complete.Functionality is different between the longs and minis. The longs are great for bombing hills at greater speeds and getting low for big swooping carves, but these limitations don’t stop the enthusiast on a mini. You can do the same thing on a mini, but with the convenience of a smaller size.
Q: What comes on a “complete” board?
A complete board will be shipped to your destination FULLY assembled. The boards are covered in our custom laser cut grip tape, the trucks are bolted in, and the wheels are tightened on. You will be able to ride the board the second you take it out of the box.Don’t be afraid to tighten or loosen your trucks or wheels to fit your preference.
Q: Where are your boards made?
Our boards and wheels are both made locally right here in Southern CA.
Q: What are the differences between your wheels?
Fatties – Most longboard skaters are constantly on the look for the ideal cruising, carving, quick sliding/drifting, all around wheel; this is THAT wheel. These wheels are 2 inches wide by 66mm in height and have an 83a durometer. The bearings are side set, which means there is a large lip on the outside of the wheel. This lip provides the grip and rebound that well designed wheels are meant to do. Poured locally in California, the purchase of these wheels support our nation’s economy, maybe even your local one too. Note that they are not designed for the hardcore sliding that is becoming more and more noticed in the longboarding scene. They are not a sliding wheel, however they can be used to drift corners and perform any variation of stop slides. With enough speed and properly breaking the wheels in, some tech-slides can be done eventually. Most experienced skaters realize that a wheel is purchased to perform a certain type of skating. There are wheels classified in the wide and grippy catergory used mostly in the competitive downhill and slalom racing scenes. That type of wheel is also used by people looking to cruise, dance, carve, and bomb hills. The GFH Fatties fit right into the category of the grippy, tight corner turning, locked on the pavement skating wheels. With there vibrant colors in the red, yellow, plus the neutral white, a variety of styles can be matched when adding them to your complete setup.Spinning Leaf – The smaller GFH wheels, named the Spinning Leaf, are versatile. These wheels have a 78a durometer and are smaller 63mm (compared to our Fatties). Although the wheels have a side set bearing hub, the wheels can be flipped or reversed in case you go too hard with the slides and turn them into cones! One of the key advantages of these wheels are the rounded lips on both sides of the wheel; this makes them ultra tough and solid. Cracks and clackity sidewalks won’t bother you when riding with the GFH Spinning Leaf. They come in Red, White, and our special highlighter yellow.Retro – Our old Retro wheels are center set concrete rippers. They can be rotated if they cone; this will happen if you slide and drift corners on a daily basis. No matter how hard or long you slide with them, the wheels will remain very grippy. They are 70mm and have a 78a durometer. Clear and white are the flavors.
Q: What board is good for a heavier person?
Boards that can accommodate people over 230 lbs would be all of our longboards, The Venice, Mitch, the Twenty-Seven and Dead. Most boards that are less flexy will work as well. For example, The Shallow End is not going to flex for most people, unless you are Sumo-level-heavy.Don’t rule out our minis though. We have some big friends that are 225+ and taller than six feet that shred with the little boards while keeping their feet over the trucks. If they can, you can.
Q: Who is older, Duke or Dutch?
Duke is the older one, faster one and first love. Dutch is a little fatter, a little slower but just as loveable.
Q: How long does it take to ship and do you ship internationally?
All international orders are sent via USPS and cost is calculated manually once your order has been reviewed by GFH personnel. We will contact you for approval when we have calculated the shipping for your board weight and country of destination.
All domestic orders are shipped through UPS and it usually takes approx 5-10 days. You may expedite shipping for an additional cost.
Q: What is your return policy?
Return PolicyAt GFH, nothing is more important to us than customer satisfaction. If for any reason the purchase does not suit you, we will issue a refund within 15 days. If there was an issue with quality from a manufacturing side you can return at any time. (that’s right if we screwed up in any way we will make good on your purchase.) Items will be replaced with another of equal or lesser value.If you wish to return your GFH gear because: you bought the wrong item, you want another color, your mom found out you took the money from your little brother, or you just decided you want something else, simply box er’ back up and send it back to our office. We will figure out a way to make you happy or refund your money.If you are returning your board after 15 days and would like to exchange or need a refund, the product must be in the same condition it was sent to you. That means it cannot be damaged in any way. It needs to be able to go back on to our shelf and be sent off to another customer that will get stoked on their new skate. All returns to GFH must have been purchased directly from GFH and accompanied by a receipt. So if you bought the board at your local shop and got caught with your hand in your brother’s piggy bank, you CANNOT return your gear to GFH. However, if you purchased a GFH product from your local shop and there was a defect we will replace it for you. (This only applies for domestic purchases…that means inside the USA. No, a purchase in TJ will no be accepted) All returns must be approved by GFH, so please give us a call or shoot us an email returns@gfhboards.com to find out if you do in fact have a manufacturers defect and your board wasn’t actually run over by a car.These are a few things that we will NOT warranty:Snapped board (no skateboard will qualify as a defect because you were doing an aggressive maneuver and snapped your board.)Examples would be:
Board gets run over by a car
Kick Flips (come on, you wouldn’t call up a kick flip company and try to return your skate because you couldn’t land with your feet over the trucks….well maybe you would call, but they would laugh at you. We won’t do that…maybe
Acid Drops/Boneless: so if you drop from any distance trying to land on your board and it snaps we can’t help you out.
Got because some guy bought your girlfriend a snow cone and you jumped on your skate. Better get a slushy or something to cool your brain off.
This is what we do cover:
Board Delaminates (this means that there was not a good bond between the glue and the wood and the wood is splitting. You will be able to see this if you look straight on with your board and you see a gap. This doesn’t happen often, but occasionally it does.Your axle gets bent from normal use (not run over by a car.)Give us a call for a full list and we can let you know if your issue is covered. 760 603 9929